Privacy Policy

Privacy Policy

Introduction

Welcome to Dolphin Home Cleaning’s Privacy Policy. This document explains how we handle your personal information when you interact with us directly or via our website at DolphinHomeCleaning.com.

1. Collection of Personal Information

We collect “Personal Information,” which includes details such as your name, address, phone number, and email. By sharing your Personal Information with us, you agree to the practices outlined in this policy. Please note that transmitting information online carries some risks.

2. Opting Out

Each of our communications includes instructions on how to unsubscribe. You can also opt out of receiving promotional materials by contacting us directly.

3. Use and Disclosure of Personal Information

We use your Personal Information only for the purposes you’ve provided it for, such as delivering services or verifying your identity. We will not share your Personal Information without your consent, unless legally required to do so.

Our website uses standard security measures to protect your information, but we cannot guarantee complete security due to the nature of the internet.

We use your information for:

  • Providing the services you’ve requested
  • Confirming your identity
  • Marketing and updates about our services

If you do not wish to receive marketing materials, you can opt out at any time through the instructions provided in our communications.

Your Personal Information may be shared with our overseas service providers, who might not adhere to the same privacy standards as those in the U.S.

4. Security

We take reasonable steps to secure your Personal Information and keep it up to date. It is stored behind firewalls and protected by passwords where applicable.

5. Accessing and Updating Your Information

You can request details about the Personal Information we hold about you by writing to us. We will respond promptly. If you need to correct or update your information, or if you wish to have it removed, please contact our Privacy Officer.

6. Cookies

To fully access our website, you may need a browser with cookies enabled. Cookies help track your browsing activities and may be used for statistical and security purposes. We may log your IP address, visit times, pages accessed, and browser type.

7. Links to Other Sites

Our website may link to other websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any Personal Information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website. We encourage you to review it periodically to stay informed about how we handle your Personal Information.

9. Contact Us

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact our Privacy Officer at [email protected]. If we cannot resolve your concerns, you may contact the Privacy Commissioner for further assistance.